سياسة الخصوصية

• "We/Us/App": The legal entity that owns and operates the App in the Sultanate of Oman.

• "User/You": Any natural or legal person who creates an account or uses the App.

• "Services": Sports-related services provided via the App, including viewing/booking pitches or sports activities and any ancillary services.

• "Payment Service Provider (PSP)": A third party licensed by the Central Bank of Oman to process electronic payments.

• "Personal Data": Any data relating to an identified or identifiable individual, including name, phone number, email, images, and payment details, etc.

You confirm you are at least 18 years old or duly authorized to act on behalf of a legal entity under Omani law and have authority to accept these Terms. If you are under 18, legal guardian consent is required. Your continued use constitutes express acceptance of these Terms and any subsequent amendments.

a) To create an account, you must provide accurate and complete information, including name, phone number, email, and any information requested by the App.

b) You are solely responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

c) We may suspend or terminate any account if misuse, misleading information, or violations of law or these Terms are suspected.

You shall use the App lawfully and in compliance with Omani laws, including the Cybercrime Law. Prohibited acts include:

• (1) hacking or disrupting systems
• (2) fraud or impersonation
• (3) posting content contrary to public order, morals, or IP rights
• (4) spamming/malware
• (5) harvesting user data without a legal basis or explicit consent
• (6) any use that undermines fair competition or misleads consumers

All logos, code, designs, text, images, and content are owned by us or our licensors and protected. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App per these Terms. Any use outside this scope requires prior written consent.

a) The App enables viewing/booking sports services and may include third-party information. We use reasonable efforts for accuracy but do not warrant error-free or uninterrupted availability.

b) Sports inherently involve risks (injury/accidents). By using the Services, you acknowledge such risks and agree to take reasonable precautions.

c) Limitation: To the maximum extent permitted by law, we are not liable for indirect, consequential, incidental damages or loss of profits arising from your use of the App or Services.

Prices are shown in Omani Rial (OMR) unless stated otherwise and may include/exclude taxes and fees. We may adjust prices before payment completion. In case of an obvious pricing error, we may cancel and refund paid amounts.

a) Payments are processed via a PSP licensed by the Central Bank of Oman and may be subject to its terms, with additional verification (KYC/OTP) as required.

b) We do not store full sensitive card data; processing occurs through secure PSP channels.

c) Chargebacks/holds are governed by card network and PSP rules.

d) In suspected fraud or violations, transactions or accounts may be suspended/terminated and relevant authorities notified.

Cancellation and refund policies—if any—are clearly displayed before payment and form part of these Terms. If no specific policy exists, paid amounts are final and non-refundable unless required by law or due to our error.

a) We act as a Data Controller under Oman's Personal Data Protection Law. We process your data (name, phone, email, device data, booking history, payment means) for: account setup, service delivery, support, legal compliance, fraud prevention, and service notices.

b) Legal bases include consent, contract performance, legal obligations, and balanced legitimate interests.

c) Marketing requires your revocable consent without retroactive effect.

d) We use processors under confidentiality and security contracts.

e) Cross-border transfers occur under legal safeguards or your explicit consent.

f) Your rights: access, rectification, erasure, restriction, objection, and consent withdrawal.

g) Retention for necessary periods or as required by law.

h) Security measures and breach notifications as legally required.

Electronic records and signatures are recognized under Oman's Electronic Transactions Law, subject to statutory exceptions.

Payment operations comply with Central Bank of Oman frameworks for PSPs, and Consumer Protection Law requirements on pricing, disclosures, and after-sales options.

The App is provided "as is" and "as available" without express or implied warranties. To the maximum extent permitted by law, we are not liable for indirect, special, incidental, or consequential damages, or loss of profits/data. In all cases, your aggregate recovery is limited to amounts actually paid for the relevant service in the twelve (12) months preceding the claim.

You agree to indemnify and hold us harmless from any claims, losses, and costs (including reasonable attorneys' fees) arising from your breach of these Terms, misuse of the App, or violation of applicable laws or third-party rights.

We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, epidemics, major outages, provider failures, or governmental actions.

We may suspend/terminate your access without notice for violations of these Terms or law, or suspected fraudulent activity, without prejudice to our other legal rights.

We may amend these Terms or the Privacy Policy from time to time. Changes take effect upon in-app publication. Continued use after publication constitutes binding acceptance.

These Terms are governed by the laws of the Sultanate of Oman. Courts of Muscat have exclusive jurisdiction unless arbitration is agreed in writing.

To exercise data protection rights or for inquiries/complaints regarding Services or payments, contact us through the support channels provided in the App. We may request information to verify your identity before processing requests.